Welcome to Ilayaval Boutique (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.ilayavalboutique.com.
By using our website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- Order Details
- Payment Status (We never store your card details.)
Automatically Collected Information
When you visit our website, we may collect:
- IP Address
- Browser Type
- Device Information
- Cookies
- Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations
- Send shipping updates
- Improve our website
- Prevent fraud
- Comply with legal obligations
- Send promotional offers (only if you have opted in)
3. Payment Information
Payments are processed securely through trusted third-party payment gateways.
We do not store your debit card, credit card, UPI PIN, or banking details on our servers.
4. Shipping Partners
To deliver your orders, we may share necessary information such as:
- Name
- Address
- Mobile Number
with our logistics and courier partners.
5. Cookies
Our website uses cookies to:
- Improve browsing experience
- Remember your preferences
- Analyze website traffic
- Improve website performance
You may disable cookies through your browser settings.
6. Data Security
We take reasonable security measures to protect your information from unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission is completely secure.
7. Third-Party Services
Our website may use third-party services including:
- Payment Gateway Providers
- Shipping Partners
- Analytics Services (such as Google Analytics)
- Marketing Platforms
These services have their own privacy policies.
8. Marketing Communication
If you subscribe to our newsletter or promotional messages, we may send:
- New arrivals
- Sale notifications
- Offers
- Festival discounts
You can unsubscribe at any time using the unsubscribe link or by contacting us.
9. Children’s Privacy
Our website is not intended for individuals below the age of 18.
We do not knowingly collect personal information from children.
10. Your Rights
You may contact us to:
- Access your information
- Correct inaccurate information
- Request deletion of your personal information (subject to applicable laws)
- Opt out of marketing communications
11. Data Retention
We retain your information only as long as necessary to:
- Complete orders
- Maintain business records
- Meet legal and tax requirements
- Resolve disputes
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Ilayaval Boutique
Website:
www.ilayavalboutique.com
Phone:
[+91 97907 58825]
Address:
Chennai, Tamil Nadu, India
